"They don't lock you up or anything. They have reasonable expectations of each client and the main thing is you gotta try and meet the staff halfway and they'll take care of the rest."
"The staff, they're real cool . . . they have the experience . . . they're not just some person fresh out of college that thinks they know what you're going through but really doesn't."
"The 'Ohana program lets the parents get educated on what their kids are going through . . . . It just educates them so that they know a little bit more about where you're coming from . . . . Now that you're in drug treatment, it's out in the open . . . so you can communicate better, work on better communication skills." (Former Female Client, 2009)