Insurance Options

INSURANCE OPTIONS

1. QUEST INSURANCE (Quest insurance coverage options may include: HMSA, Kaiser, United Health, Aloha Care and Quest-Med)

Those who have Quest insurance can be eligible for Department of Health (DOH) Child Adolescent Mental Health Division (CAMHD) services which cover an array of different types of service from outpatient, inpatient, intensive in-home and multi-systemic therapy. Call the Child and Mental Health Division (CAMHD) office nearest to your home and explain your child's situation to find out if your child qualifies for their services and a possible referral for your child to the Bobby Benson Center.

**See Link to CAMHD Family Guidance Centers: hawaii.gov/health/mental-health/camhd/fgc/index.html‎

If your child is deemed eligible for residential treatment services, then CAMHD will put in a referral to the Bobby Benson Center and we will start the intake/admissions process. Other required information for the intake/admissions process includes: Birth Certificate, Identification Card, Social Security Card, TB Clearance (within a year), Physical (within 30 days), and Medical insurance card. Upon receipt of a referral, our Intake Coordinator will do a Substance Abuse Assessment. Our Clinical Director will then review all the provided information to determine if your child meets the criteria for residential treatment. If your child is deemed eligible for treatment, we can then proceed in scheduling a projected intake/admission date.

2. PRIVATE INSURANCES (insurance coverage options may include: HMSA, Kaiser, HMAA, or UHA)

For Private insurance, you must notify your insurance provider to inform them that you are interested in admitting your child to the Bobby Benson Center for residential treatment. Your insurance provider will determine whether or not they are able to approve funding to cover your child"s residential treatment. Your provider will also discuss your individual co-pay responsibilities for your child's residential treatment.

If your child is approved for funding by your private insurance provider, your insurance provider will contact us to confirm that we can start the assessment process. Other required information for the intake/admissions process includes: Birth Certificate, Identification Card, Social Security Card, TB Clearance (within a year), Physical (within 30 days), and Medical insurance card. Upon receipt of all of the required documents, our Intake Coordinator will do a Substance Abuse Assessment. Our Clinical Director will then review all the provided information to determine if your child meets the criteria for residential treatment. If your child is deemed eligible for treatment, we can then proceed in scheduling a projected intake/admission date.